HELP CENTER

Can I cancel my order once it is placed?

How long does it take for Hoaka to ship my order?

Can I change my order once it is placed?

I forgot to use my promo code

How should I take care of my Hoaka?

What is your base currency?

How do I apply a promo code?

Do you ship internationally?

How long does the delivery take?

Are the custom duties included in the shipping price?

What is the Local Pickup option?

When is your next restock?

Can I exchange my swimsuit if it does not fit?

Can I change/exchange the model if I do not like it?

How can I exchange my swimsuit?

Do I need to pay the postage fees to return or exchange my swimsuit or will it be covered by Hoaka?

I received a defective product.

I have received the wrong product

Is it possible to get a refund?

How can I know if you received my order and processed the refund?

Will you refund the full value of my order?

Can you send the refund to a different credit card or PayPal account?

How can I become an ambassador?

Is there any age requirement to become an ambassador?

What does being an ambassador involve?

What size does Elisabeth wear?

How do I keep up to date with my exchange?

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